Q: How long does shipping takes?
A: We lease warehouses in Hong Kong. For international deliveries, please anticipate 10-12 business days for delivery from the day of shipment.
Q: How do I check the status of my order?
A: If you placed an order today, it typically takes about 2-4 business days for the order to be processed and shipped, the heavy construction eqipment should be assembled so usually it takes 7-12 business days for the order to be processed. Processing time varies depending on where we need to send the package. Shipping internationally usually takes 14 business days from date of shipment. Once your order has shipped, you’ll receive a tracking number and can also check online for updates on the shipment through this link www.goldlandrc.com/tracking. If you are experiencing any issues with the status of your order such as not receiving your tracking number or not seeing any updates within 5 business days, please contact us immediately and we will respond to this as soon as possible.
Q: Is your website secure with my personal information?
A: Yes! We take your privacy very seriously and never store any personal information without your explicit consent. Your personal information is stored on a separate server which we don’t have access to.
Q: How much does it cost to ship a package?
A: All the products on our website is FREE and fast shipping worldwide.
Q: Do you offer a refund if I don’t like the product?
A: If you are unsatisfied with any products you buy from our site, we will refund the full purchase price, unless they are still in their original packaging and were not taken out of it.
Q: How can I place an order?
A: Just choose your item click on “Add to cart” and then wait for the popup to appear. Click on “Checkout” and follow the steps.